I'm just doing my part to spread the word. Don't pester them with queries even though it's probably been more than the 50 days they recommend prior to querying, they'll get through the slushpile in due time. If you need your manuscript back sooner rather than later, they're being very readily accessible for that purpose. Details here.
Unfortunately it looks like the days of personalized rejections are over. Alas, this is my first sub to them so I'll never get to experience that. However, that wasn't my motivation for submitting to them, so I won't miss it.
I never expect personalized comments, nor do I think some stories 'deserve' personalized rejections if they're good enough or whatever. Editors are busy and I don't think they should have to explain their decisions to potential authors. If I get a note I'm thrilled, especially if it's something that I can use to bring the story to a whole new level, but it's not the job of the editor to help me write the best story I can if that editor doesn't intend to publish it. It's my job to learn how to write effectively, and I have lots of resources to exploit to that end. And when I someday earn my place in a publication, then I'll be able to enjoy the process of working with an editor, including the suggestion/rewrite process with their experience and skills to help me make the story shine.
Someday ... soon!
Oh, and a shameless plug for my blog: I just wrote an entry about prologues. Hopefully folks will find it useful. If the INKers would want that, maybe we can dump it in the Toolbox or repost it here or both. If not, you know me, I don't get offended or feel rejected. I'd have a much tougher time breaking in as an author if I did!